The owner of the Conduce himself suffered an attempted bank fraud, through a text message sent to his phone. Know how thieves operate so you do not become a victim. Complaints for bank fraud rose 10% in the first quarter of 2017. Complaints for bank fraud rose 10% in the first quarter of 2017. Criminals seek to steal financial information from users by various means, either with a magnetic strip duplicator of the plastics at the payment terminals or by collecting financial data through phone calls, emails and fake internet sites.
Of these frauds, which caused a record number of complaints in the banking sector from January to March this year, neither the owner of the body that protects bank users, Conduce, was spared. Mario Di Costanzia, president of this organization, revealed Tuesday that he received a telephone call from a false operator of BBVA Bancomer, in which he tried to take away his financial information.
The official replied with false information to reveal the scheme of this fraud and prevent people about this type of crime. These are the relevant points of the process documented by the owner of the Conduce: First, Di Costanzo received a text message, purportedly from BBVA Bancomer, asking him if he recognized a purchase at the Palacio de Hierro for 15,000 pesos, accompanied by a folio.
If you do not recognize this purchase and want to cancel reply no it was read in the message received by the official. When she answered, five minutes later a false operator pretending to be a BBVA Ban comer employee called her cell phone.
The operator called from this phone number
The operator, who identified himself as an employee in the area of prevention and monitoring of BBVA Bancomer, sent a second message with a folio number and a link for the user to cancel the charge on a page that pretended to be from the bank. The operator sent a second text message to enter the portal that pretended to be Bancomer. The operator, who remained on the phone line throughout the process, asked to fill in the empty fields on the page: card number, PIN, email, security code, among other banking details. Di Costanzia stressed that this data should never be shared, either by phone or via the internet.
The portal that simulated being from the bank
This is one of several fraudulent schemes used by criminals to steal people’s data, and thus have the money of users or hire credit and mobile banking services. The mutation of traditional cyber fraud has been increasing in the last six years.
It prevents purchases or electronic transfers in computers of public or shared use, and verifies that the site has the security protocol. Do not reply messages or passwords in suspicious emails or chats, unknown senders or messages that tell you that you have won a prize, travel or lottery.
No bank, VISA, MasterCard or other card operator requests personal data from their customers or verification of their accounts by email. Do not leave passwords, Personal Identification Number (PIN), and online banking sessions open. Change access passwords frequently. When paying by card, always keep it in sight and check the terminals and tellers. The presence of added apparatus may signal that they have a strip duplicator.